Trusted dog care services for New York City families.
Find quick answers about services, membership, reservations, and getting started.

AKC Canine Retreat

Professional dog care in NYC

FAQ

Frequently Asked Questions

We’ve put together helpful answers to the questions pet owners ask most often about daycare, boarding, training, grooming, membership, and more.

Helpful Answers for New and Current Clients

Browse the answers below for quick help with getting started, services, training, membership, reservations, and day-to-day questions from new and current clients.

Questions We Hear Most Often

Getting started is simple. Contact the team, tell them about your dog, and schedule a visit for a behavioral assessment, tour, and meet-and-greet before regular services begin.
Yes, an initial assessment is a helpful first step. It allows the team to understand your dog’s temperament, comfort level, and service needs before recommending the best care plan.
Dogs should have current rabies, bordetella, and distemper/parvo vaccinations before joining services or training. You can also ask whether your veterinarian can send records directly to the team.
Membership is often tied to discounted package pricing and ongoing service access. Contact the team for the latest membership details, annual fee information, and which services are available with or without membership.
AKC Canine Retreat offers daycare, 24-hour care, dog walking, training, grooming, and dog jogging. The right combination depends on your dog’s routine, personality, and activity level.
Yes, overnight and extended care may be available depending on your dog’s profile, membership status, and booking timing. Priority booking may be offered for some members or package holders.
Webcam access may be available for daycare clients. Check the membership page or contact the team directly for the most current access details and any related requirements.
Training options can include private sessions and group classes, from beginner-level obedience to programs such as AKC Canine Good Citizen® and AKC S.T.A.R.™ Puppy.
Yes. You can contact the team specifically about grooming, ask what is available at your preferred location, and confirm whether your dog needs to complete any onboarding first.
That is completely fine. Reach out through the contact page and share your neighborhood, schedule, and service interest. The team can help guide you to the most convenient location.

Getting Started

Assessment, tour, onboarding, and how to introduce your dog to care services.

Membership

Package access, savings, benefits, and questions about ongoing care options.

Services

Daycare, overnight care, walking, training, grooming, and exercise support.

Reservations

Booking timing, location selection, and how to ask about availability.

Still Have a Question?

Reach out to the AKC Canine Retreat team and they can help you choose the right service, location, or next step for your dog.

Contact Us