Website Privacy Statement
I. Scope of This Privacy Statement
This Privacy Statement describes the types of personal information AKC Pet Care LLC (“APC,” “us,” “we” or “our”) collects through our web sites that link to this Privacy Statement, including without limitation www.akccanineretreat.com and any related sub domain names (the “Site”). This Privacy Statement does not govern our collection of personal information through any website or other means, other than through the Site.
By using the Site, you explicitly accept, without limitation or qualification, our practices surrounding the collection, use, and sharing of personal information provided by you in the manner described in this Privacy Statement. If you do not agree with the terms of this Privacy Statement, please do not access, browse, or use the Site.
II. Personal Information We Collect
A. Actively Collected Information
Personal information includes information that identifies you, whether directly or indirectly. APC requests and collects personal information from our users at various site locations and instances, including, but not limited to, when you submit information to or request information from us, or fulfill promotions or sweepstakes entries. These are currently the primary ways in which we gather information; however, we may also collect data through other channels in the future.
The types of personal information we may actively collect from you can vary according to the method through which it was attained. It may include, but is not limited to, the following:
- Full name
- Postal address
- Email address
- Telephone number
- Username and password for your APC Site membership
- A record of your APC behavior and preferences
- Location and geographic information that could be collected if you use our mobile site
- Other details that you may submit to us or that may be included in the information provided to us by third parties
If you opt not to provide us with personal information you can still access the Site, however you may be unable to receive certain services, participate in certain promotions, such as sweepstakes, or create login credentials in order to use certain functionalities on the Site.
B. Passively Collected Information
We may collect certain information about your use of the Site through the use of tracking technologies or by other passive means. We may use analytics applications such as Google Analytics and other service providers such as MailChimp to help us collect and analyze this information. This “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the Site, search engines used, the internet protocol (“IP”) address used, the length of time spent on the Site, the pages you looked at on the Site, other websites you visited before and after visiting the Site, your browser type, the frequency of your visits to the Site, and other relevant statistics, including the following:
- Log Information. When you access the Site, the servers we use automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, IP address (or the proxy server you use to access the internet), location data, browser type, browser language, your computer operating system, your mobile device and mobile operating system, the name of your internet service provider or your mobile carrier, the date and time of your request, and one or more cookies (small text files containing a string of characters) that may uniquely identify your browser.
- Navigation Information. When you visit or access the Site we automatically receive the URL of the site from which you came (known as a “referring URL”) and the site to which you are going when you leave the Site. Additionally, advertisers receive the URL of the page you were on when you click on an ad on the Site. The Site may include links in a format that enables us to keep track of whether you have clicked on a link or opened an email from us. We use this information to improve the quality of our products and design.
- Location Data. We may also receive location data passed to us from location-enabled devices or from third-party services. You may at any time opt-out from further allowing us to have access to your location data by adjusting the permissions in your mobile device. Even after you opt out, service providers may collect device-specific information (such as a unique device identifier) when you use our Site.
- Adobe Flash is another technology that can provide cookie-equivalent functionality. Adobe Flash is capable of storing information on your device (in a file outside of your browser). Please note that not all browsers provide the ability to remove Adobe Flash “cookies” (also called “locally stored objects,” or “LSOs”). You can restrict or block Adobe Flash cookies/LSOs through the Adobe website. As with any cookie, if you do restrict flash cookies/LSOs, there may be some Site features you aren’t able to use.
- Web Beacons. Web beacons (also known as “pixel tags” or “clear GIFs”) are 1×1 single-pixel graphics that allow us to count the number of users who have visited or accessed the Site and to recognize users by accessing our cookies. We may employ web beacons to facilitate Site administration and navigation, to track the actions of users of the Site, to compile aggregate statistics about Site usage and response rates, and to provide an enhanced online experience for visitors to the Site. We may also include web beacons in HTML-formatted e-mail messages that we send to determine which e-mail messages were opened.
III. How We Use Personal Information
Personal information collected through the Site may be used by APC its parent and affiliates and its service providers for purposes of:
- Administering and processing your account or applications;
- In connection with signing up a dog;
- Responding to your questions;
- Providing the services you select;
- Contacting you, whether by email or postal mail, with information about the Site;
- To contact you about our products, services, and promotions or those of our partners or other third parties from time to time;
- Sending you email newsletters you request;
- Auditing, research, and analysis to maintain, protect, and improve our product and service offerings;
- Tailoring advertisements to you;
- Providing you with credit card offers, including in certain instances pre-approved credit card offers from financial institutions with whom we may partner from time to time;
- Creating a profile based on the information you have provided;
- Ensuring the technical functions of our network;
- Developing new products and services;
- Processing your orders and inquiries;
- Responding to your requests and improving the Site;
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
- Compiling personal information and other information collected through the Site on an aggregate basis;
- Administering promotions, sweepstakes and contests;
- To fulfill any other purpose for which you provide the information;
- For any other purpose with your consent.
IV. Personal Information We Share
We do not sell, rent, trade, or otherwise share personal information collected through the Site, except as described below:
- Parent and Affiliates. We may share personal information collected through the Site with our parent company and affiliates for the purposes for which you provided the information or as reasonably necessary for our internal administrative and business purposes.
- Service Providers. We work with third parties that provide services on our behalf. For example, we may use third parties for services that include, but are not limited to, website and email hosting, marketing, website analytics and advertising. We may share personal information and non-personal information collected through the Site with these third parties so that these third parties can provide services on our behalf. APC is not responsible for the conduct of any third parties who provide services on our behalf, and we expressly disclaim all liability for damages of any kind arising out of the action or inaction of such third parties.
- Marketing. We may enter into certain select marketing relationships with advertisers and other companies that provide products or services that we believe may be of interest to users of the Site. We will share personal information or any information collected through the Site with those marketing partners in order to help them send you information that we believe will be of interest to you.
- Social Media Sign-On and Registration Services. The Site may allow users the option to log-on or submit information through Facebook, Twitter, and other third party social networking websites via a third party portal. If you provide your social networking username and password through the portal, depending on your social network’s privacy settings, the third party uses that information for log-in to the Site and may pull your information from that social networking website, subject to the applicable social networking website and your current privacy setting on such social networking website. If you choose to log on to a website through a third party social networking website, we are not responsible or liable for the privacy practices or content of the third party portal provider, or such websites. We may use the information obtained through the third party portal provider to contact you, using third party marketing vendors, about our own and third parties’ goods and services that may be of interest to you.
- Non-Private or Non-Personal Information. We may share with third parties certain pieces of aggregated, non-personal information, such as the number of people who visited or accessed the Site or the number of profiles created by users of the Site.
- Internet Based Advertising and Tracking. We may participate in Interest-based and behavioral advertising. This means that you may see advertising on the Site tailored to how you engage, browse or shop, or you may see advertising for us on other websites, applications and social media based on your behavior across websites, applications and social media. We may target ads based on data we have collected, or data provided by third parties alone or in combination with the data we collect ourselves. If you choose to interact with specific third parties who advertise through the Site, the information you provide to them is subject to the conditions of their specific privacy policies.
By using the Site you agree to usage tracking and targeted, behavioral advertising. If you do not wish to have cookies track your usage for these purposes please see the Section II.B of this Privacy Statement to refuse all or some browser cookies or do not use the Site.
Some advertisers may provide you with the choice to opt-out of having your information used for behavioral advertising. If you would like more information about behavioral advertising, or for information about how to opt-out of behavioral advertising, please visit the Network Advertising Initiative’s (“NAI”) consumer Web site at http://www.networkadvertising.org/understanding-online-advertising, and in particular, NAI’s Ad Network “Opt-Out” page at http://www.networkadvertising.org/choices/. Even if you opt-out of behavioral advertising, we may still collect and use information about your use of the Site to the extent otherwise permitted by this Privacy Statement (such as to analyze Site traffic and usage, conduct website analytics, administer the Site, etc.). In addition, if you opt-out of receiving behavioral advertising from a particular advertiser, the advertiser may still provide advertisements to you, but the ad will not be targeted to you based on your online activities.
- Do Not Track. Our Site does not currently recognize “Do Not Track” browser signals or mechanisms. However, as described in Section II.B of this Privacy Statement, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
- Consent. We may share personal information in accordance with any consent you provide.
- Legal. We may disclose personal information or any information collected through the Site if we are required to do so by law or pursuant to legal process, in response to a request from government officials or law enforcement authorities, or as necessary or appropriate in connection with an investigation of illegal activity.
- Certain Transactions. We may disclose or transfer personal information or any information collected through the Site to third parties who acquire all or a portion of our business, whether such acquisition is by way of merger, consolidation, or purchase of all or a portion of our stock or assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.
- Public Information. Note that any information which you upload, post, e-mail, submit or otherwise transmit to, through, or in connection with the Site to a public message board, chat area or other public area of the Site becomes public information. You are solely responsible for any such information you choose to post on or through the Site, and you may always choose not to divulge any personal information to the public when posting to a message board, chat area or other public area of the Site. All information that is posted to a message board, chat area, or other public area of the Site may be shared by us with others.
- Contests and Sweepstakes. When you sign up to participate in a contest or sweepstakes, your information may also be provided to our sweepstakes or contest advertisers, administrators, operators or sponsors and the use of that information will be also governed by those advertisers’, administrators’, operators’ or sponsors’ privacy policies or practices.
V. Aggregate Information
We may compile personal information and other information collected through the Site on an aggregate basis. This information may include, without limitation, the number of users who have registered for the Site and demographic information about users of the Site. Such aggregate information does not identify you individually. We may use aggregate information and share aggregate information with third parties for any of the purposes specified in this Privacy Statement, or for any other lawful purpose.
VI. Opt Out
To the extent that you are receiving marketing communications from the Site you have the option to unsubscribe or opt-out of future communications. You may unsubscribe or opt-out of future messages as follows:
- If you no longer wish to receive emails you may click on the hyperlink titled “Unsubscribe” at the bottom of any marketing related email sent to you by APC, and then follow the directions to unsubscribe from email.
Additionally, requests to opt out of any marketing use of your personal information can be sent to us at insert email address or insert phone number, and we will process your request within any time period required by law. We are not responsible for removing your personal information from the lists of any third party who has previously been provided your information in accordance with this Privacy Statement.
VII. Updating Information
We encourage registered users of the Site to keep their personal information current. You may access, edit or delete certain personal information you have provided about you by .
VIII. Information Storage and Security
We employ reasonable security precautions to protect personal information about you. We use secure socket layer (SSL) software to encrypt certain types of information, such as payment card information, when transmitting information between your browser and the Site. No method of transmitting or storing data is completely secure. As a result, although we strive to protect personal information about you, we cannot guarantee the security of any information you transmit to us through or in connection with the Site. If you have reason to believe that personal information is no longer secure, please notify us immediately by contacting us in accordance with the last section below.
IX. A Special Note about Children
Children are not eligible to use the Site, and we ask that minors (children under the age of 13) not submit any personal information to us. If you are a minor, you can use the Site only in conjunction with your parents or guardians.
X. External Links
XI. Special Admonitions for International Use
The Site is intended for use by residents of the United States of America only. All matters relating to the Site are governed exclusively by the laws of the State of New York in the United States of America and not the jurisdiction in which you are located. If you are located outside of the United States of America and you contact us, please be advised that any information you provide to us will be transferred to the United States of America and that by submitting information, you explicitly authorize such transfer.
We may change or update the Site or any of our policies and procedures without prior notice. We will post a notice on this Site to advise you of any significant changes to this Privacy Statement and indicate at the bottom of this Privacy Statement when it was most recently updated. Your continued use of the Site signifies your continued assent to the terms of this Privacy Statement, as updated or amended at that time.
Last Updated: , 2017